This Privacy Policy with effective date: 27-06-2025, is issued by JL Business Sales Limited (“JLBS”, “we”, “us”, “our”), a licensed real estate agency under the Real Estate Agents Act 2008. It outlines how we collect, use, store, and disclose personal information in compliance with the Privacy Act 2020 (NZ).
1. Collection of Personal Information
a) JLBS collects and holds personal information where reasonably necessary to carry out its core business activities.
b) Personal information may be collected directly from the individual, or from third parties including authorised representatives, professional advisers, referrers, government agencies, public sources, or service providers.
c) Collection may occur through verbal, written, or electronic communication, including through websites, forms, meetings, and due diligence processes.
2. Types of Personal Information Collected
a) The types of personal information collected may include:
i) Name, address, date of birth, email, and phone number;
ii) Identity verification documentation;
iii) Company or trust ownership structures;
iv) Financial, transactional, or business-related information;
v) Information supplied in connection with buyer enquiries, seller documentation, or negotiation processes.
b) Where an individual provides third-party information (e.g., contact details of a referrer or business associate), they warrant that they are authorised to do so.
3. Purpose of Collection and Use
a) JLBS collects and uses personal information for the following purposes:
i) Appraising, marketing, and facilitating the sale or acquisition of businesses;
ii) Fulfilling legal and regulatory obligations, including under the REAA Act 2008 and AML/CFT Act 2009;
iii) Performing due diligence, contract formation, and compliance tasks;
iv) Communicating updates, services, or opportunities;
v) Managing internal processes, analytics, and client relationships;
vi) Handling disputes, complaints, or legal proceedings.
b) Where consent has been provided, JLBS may also use personal information to send marketing or promotional communications.
4. Disclosure of Personal Information
a) JLBS may disclose personal information to third parties, including:
i) Vendors, purchasers, or other parties directly involved in a transaction;
ii) Professional advisers, including lawyers, accountants, or brokers;
iii) Third-party service providers (e.g., CRM platforms, AML providers, IT support);
iv) Government bodies or regulators, where required by law.
b) Where personal information is transferred outside New Zealand, JLBS will take reasonable steps to ensure comparable protections apply in the receiving jurisdiction.
5. Storage and Security
a) JLBS takes all reasonable steps to safeguard personal information against unauthorised access, modification, loss, misuse, or disclosure.
b) Measures include secure office facilities, encrypted digital systems, password-protected databases, and limited access based on role.
c) Staff, contractors, and authorised agents are contractually bound to maintain confidentiality.
d) Personal information is retained only for as long as necessary to meet legal or operational requirements, after which it is securely destroyed or anonymised.
6. Access and Correction
a) Individuals have the right to request access to, or correction of, their personal information held by JLBS.
b) Requests must be submitted in writing to the Privacy Officer (see clause 10).
c) Identity verification will be required prior to processing the request.
d) A reasonable fee may apply for the administration of access requests.
e) Where JLBS declines a request for access or correction, reasons will be provided in writing.
7. Privacy Breaches and Notifications
a) JLBS will notify the Office of the Privacy Commissioner and affected individuals of any notifiable privacy breach in accordance with the Privacy Act 2020.
8. Complaints
a) JLBS maintains an internal complaints process to manage alleged breaches of privacy.
b) Complaints should be submitted in writing to the Privacy Officer.
c) Acknowledgement of the complaint will be made within 7 days, with a formal response within 30
days (or such extended time as agreed).
d) If unsatisfied with the outcome, individuals may escalate the matter to the Office of the Privacy Commissioner.
9. Contact – Privacy Officer
a) All privacy-related enquiries, requests, or complaints should be directed to:
Privacy Officer – JL Business Sales Limited
Email: info@jlbs.co.nz
Phone: 0800 8 255 255
Mail: 27a Beechwood Road Rothesay Bay Auckland 0630
10. Office of the Privacy Commissioner
a) Individuals may also contact the Office of the Privacy Commissioner:
Phone: 0800 803 909
Email: enquiries@privacy.org.nz
Website: www.privacy.org.nz
Mail: PO Box 10094, Wellington 6143, New Zealand
